How Can We Help?
Can I cancel my cryptocurrency withdrawal? (Bitcoin, Litecoin, etc.)
Cancelling cryptocurrency withdrawals are easy as long as we haven’t sent the payments.
To cancel a withdrawal:
1. Log in to your account and click the silhouette icon at the top of the page.
2. Below your balances you will see your 'Pending Withdrawal(s)'. Click 'Review'.
3. If the withdrawal has not yet been processed, click 'Cancel'.
4. You'll then be asked to confirm your decision to cancel the request. Click ‘Yes’ and the funds will immediately be transferred to your account balance.
5. You'll then receive an account message confirming that the request has been canceled.
CANCEL YOUR PENDING WITHDRAWAL
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